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Privacy Policy

PRIVACY POLICY HIGHLIGHTS:

BJ’s Optical respects your right to privacy. We appreciate that you care about how your information is collected, used and shared. These highlights briefly summarize: (1) how we collect information from or about you offline and on BJsOptical.com, (2) how we use and share that information, and (3) the choices you have with regard to the collection, use and sharing of that information.

Our privacy practices are governed by the full Privacy Policy, which follows these highlights, and we encourage you to take the time to read the full policy.
WHAT INFORMATION DO WE COLLECT?

We may collect personally identifiable information about you — such as your name, postal address, email address, telephone number, and credit card account information — that you provide to us.

We may collect your email address and non-personally identifiable information through the use of cookies, web beacons and similar technology. We also may collect transactional information about purchases you make on our BJ’s Optical website.

We may authorize third parties to collect non-personally identifiable information from you via third-party cookies, on our behalf, in order to deliver advertisements about our products and services that are customized to your preferences when you visit other, non-BJ’s Optical affiliated web sites.
HOW DO WE USE YOUR INFORMATION?

Like many retailers, we may use the information we collect to process your requests and transactions; improve the operation of our website; provide you with marketing and promotional information; facilitate, improve and customize the services that we provide to you; and communicate with you about our products and services.

We may combine any of the information, both personally identifiable and non-personally identifiable, that we collect offline, on BJ’s Optical Sites and from third-party sources.

DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

We only share your personally identifiable information with third parties in the following limited situations:

  • as required by law;
  • in response to legal claims;
  • to protect the safety, property or other rights of BJ’s Optical and employees; or
  • as an integral part of a sale of all or part of our business.

WHAT CHOICES DO I HAVE?

Most web browsers can be set to block cookies, and you may be able to opt out of the use of third-party cookies by visiting the Network Advertising Initiative Web site.

To opt out of receiving promotional or marketing emails from BJ’s Optical you may:

  • Click on the unsubscribe link at the bottom of any promotional or marketing email you receive from BJ’s Optical.

To opt out of receiving promotional or marketing material from BJ’s Optical via postal mail, promotional telephone calls from BJ’s Optical or to opt out of the sharing of your information with third parties for marketing purposes, you may:

  • Click on the customer care link on the BJsOptical.com Home Page to email us.
  • Write us at the following address: BJ’s Optical, Attn: Customer Care, 21 Harmon Drive Glendora, NJ 08029.
  • Call BJ’s Optical Care at 1-888-536-7776 Monday – Friday, 8:30AM – 8PM E.T., Saturday & Sunday, 8:30AM – 4:30PM E.T.

HOW DO I CONTACT BJ’s Optical?

If you have any questions, comments or concerns regarding this Privacy Policy, please contact us in writing at:

BJ’s Optical
Attn: Customer Care
1 Harmon Drive
Glendora, NJ 08029


Privacy Policy

Effective: January 1st, 2015

This Privacy Policy describes BJ’s Optical (“us”, “we”, “our”) privacy practices with respect to information we collect both online and offline about our customers and visitors.
COMMITMENT TO PRIVACY

BJ’s Optical knows that you care about how your information is used and shared. We respect your right to privacy. Your ability to make informed choices about the use of your information is important to us. We want to make sure that you understand the information we collect about you, how it is used, how it is shared and the safeguards that we have in place in order to protect it. This Privacy Policy explains our policy regarding the collection, use, disclosure and protection of information.
WHAT INFORMATION DO WE COLLECT?

Personally Identifiable Information

We may collect the personally identifiable information (“PII”) that you provide to us, such as when you purchase, renew or modify any personal information on BJsOptical.com; make a purchase on BJsOptical.com; participate in surveys or contests; or communicate with us for any reason. The types of PII that we may collect from you include your name, postal address, email address, telephone number, and credit card account information. We may also collect transactional information about the purchases you make on BJsOptical.com. Finally, we may collect certain information, such as your email address, through web beacons as described in more detail in the section titled “Information Collected Through Cookies and Web Beacons” below.

Non-Personally Identifiable Information

When you visit BJ’s Optical Sites, we may collect non-PII from you, such as your Internet Protocol (“IP”) address, your browser type, the referring web site, if any, the items you view or place in your shopping cart on BJ’s Optical Sites, and the path you take through BJ’s Optical Sites. We collect non-PII through a variety of technical methods, including cookies and web beacons.

Information Collected Through Cookies and Web Beacons

Cookies are pieces of information that any web site may transfer to your browser that are then stored in your computer’s system and which allow BJ’s Optical Sites to recognize you if you return to the Sites using the same computer and browser. We use cookies to store users’ preferences and to record information about your visit to BJ’s Optical Sites. We also use cookies to customize advertising and web page content based on browser type and user profile information. The deposit of cookies by BJ’s Optical Sites may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on BJ’s Optical Sites and measure advertising effectiveness, which allows us to determine which areas and features are most popular. This information allows us to make improvements to BJ’s Optical Sites.

Third parties with whom we have partnered may use “third-party” cookies to collect non-PII from you on our behalf. These third parties will use the non-PII collected via third-party cookies to deliver advertisements about our products and services that are customized to your preferences when you visit other non-BJ’s Optical affiliated web sites on the Internet.

Web beacons, also known as “clear gifs,” “one-pixel gifs,” “web bugs,” “Internet tags” or “pixel tags,” are small graphic images (usually invisible) that can be embedded in content and advertising on a web site or in an email. These may be embedded on BJ’s Optical Sites or on advertisements for BJ’s Optical appearing on third-party web sites or in email. Web beacons can recognize certain types of information on your browser, check whether you have viewed a web page or email message, and determine, among other things, the time and date that you viewed the web beacon, the IP address of your computer, and the URL of the web page from which the web beacon was viewed. We, and third parties acting on our behalf, may collect your email address through the use of web beacons when you interact with BJ’s Optical Sites or our email advertising. However, your name, postal address, credit card account information or other PII is not collected by web beacons.
HOW DO WE USE YOUR INFORMATION?

Like many retailers, the information we collect is generally used to process your requests and transactions, to improve the operation of our web site, to provide you with marketing and promotional information that we believe adds value to your interests, to customize your experience on BJ’s Optical Sites, to understand your needs so that we may provide you with the most suitable products and services, and to otherwise communicate with you about our products and services. We may combine any of the information, both personally identifiable and non-personally identifiable, that we collect offline, on BJ’s Optical’s Sites and from third-party sources.

As indicated above, our third-party partners may use, on our behalf, the non-PII that they collect through third-party cookies to deliver advertisements about our products and services that are customized to your preferences when you visit other, non-BJ’s Optical affiliated web sites on the Internet.

Send-to-a-Friend: If  the user elects to use our referral service for sending information to a friend on BJ’s Optical Sites, we may ask them for the friend’s name and email address. Some email Promotional Material may also contain links to “Send-to-a-Friend.” Any email addresses submitted to BJ’s Optical for the purpose of forwarding Promotional Material to others will not be used for BJ’s Optical mailing lists and will not be collected for re-distribution.
DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

BJ’s Optical only shares your PII with third parties in the limited situations set forth below. In such situations, we provide only the information necessary to perform the function or to provide the service for which it has been shared. These third parties are not permitted to use the PII provided by us for any purposes other than those authorized by BJ’s Optical, and these third parties are required to otherwise keep the PII confidential.

In addition, BJ’s Optical may share aggregated demographic information and/or customer-profile data with our business partners, advertisers and others. This is not linked to any PII that can identify any individual person.

Service Providers

BJ’s Optical may share your PII with trusted service providers who may provide operational or other support services, or who perform certain functions on our behalf. Examples include providers who fulfill orders, process payments, process rebates, distribute emails, conduct research or provide other marketing assistance.

Other Disclosures

BJ’s Optical may share your PII if BJ’s Optical believes, in good faith, that such disclosure is: (a) authorized by law or necessary to comply with a legal process; (b) in response to legal claims; (c) necessary to protect personal safety, property or other rights of BJ’s Optical and its Members or employees; or (d) an integral part of a sale of all or part of our business, including assets, merger or reorganization.
WHAT CHOICES DO I HAVE?

Choices Regarding the Collection of My Information

Cookies: Most web browsers will allow you to erase cookies, notify you when you receive a new cookie or block them altogether. If you would like to exercise control over BJ’s Optical collection of non-PII via cookies, please use the Help function in your browser to find instructions on how to set your browser’s cookie preferences. If you elect to block cookies from BJ’s Optical Sites, you may be unable to take advantage of many of the opportunities and online features offered by BJ’s Optical Sites.

Third-Party Cookies: To opt-out of the collection of your non-PII via third-party cookies and other types of online behavioral advertising, please click here to visit the Network Advertising Initiative web site, which enables opt-out of participating third-party online advertising networks.

Choices Regarding the Use of My Information

We give you the opportunity to opt out of receiving Promotional Material from BJ’s Optical or the sharing of your information with Member Service Partners and other third-party business partners for marketing purposes. Your choice to opt out will apply only to the Memberships sharing the same Membership Number (Primary Members and Household Members share the same Membership Number).

Email: To indicate that you do not want to receive Promotional Material via email or to change the frequency with which Promotional Material is sent via email, you may:

  • Click on the unsubscribe link on the bottom of any promotional email that you receive from BJ’s Optical as the sender to access the Email Preference Center.
  • Access your Online Account via the “Sign in” link on the BJs.com Home Page and update your email marketing preferences by clicking on the subscribe/unsubscribe link.

Direct Mail or Telemarketing: To indicate that you do not want to receive Promotional Material via postal mail or to receive promotional telephone calls, you may:

  • Click on the Customer care link on the BJsOptical.com Home Page to email us.
  • Write us at the following address: BJ’s Optical Attn: Customer Care 1 Harmon Drive Glendora, NJ 08029
  • Call BJ’s Optical Member Care at 1-888-536-7776, Monday – Friday, 8:30AM – 8PM, Saturday & Sunday, 8:30AM – 4:30PM.

Third-Party Sharing: If you prefer that we do not share your information with other third-party business partners for marketing purposes, you may:

  • Click on the Customer care link on the BJs.com Home Page to email us.
  • Write us at the following address: BJ’s Optical Attn: Customer Care 1 Harmon Drive Glendora, NJ 08029
  • Call BJ’s Optical Member Care at 1-888-536-7776, Monday – Friday, 8:30AM – 8PM, Saturday & Sunday, 8:30AM – 4:30PM.

Please be advised that even if you choose to opt out of all forms of communication from BJ’s Optical, you will continue to receive communications regarding product safety alerts.
HOW DO I ACCESS MY INFORMATION?

You may update, review or correct your account information by:

  • Accessing your Online Account via the “Sign in” link on the BJsOptical.com Home Page. While logged in to your account choose “Edit” next to Newsletters and uncheck General Subscription. Then click “Save.”
  • Calling BJ’s Optical Member Care at 1-888-536-7776, Monday – Friday, 8:30AM – 8PM, Saturday & Sunday, 8:30AM – 4:30PM.
  • Writing us at the following address: BJ’s Optical Attn: Customer Care 1 Harmon Drive Glendora, NJ 08029

IS MY INFORMATION SECURE?

BJ’s Optical is committed to maintaining the security of information under our control. To try to prevent unauthorized access, maintain data accuracy and ensure correct use of information, we have put in place appropriate administrative, technical and physical safeguards to protect the information we collect. Any information collected on BJ’s Optical Sites is located on a secure server located behind a firewall and is not directly connected to the Internet. BJ’s Optical employs Secure Socket Layer (SSL) software and password protection procedures to safeguard PII collected.
INFORMATION ABOUT CHILDREN UNDER 13

BJ’s Optical Sites are general audience web sites and are not targeted to children under 13 years of age. BJ’s Optical does not knowingly collect or store the PII of children under the age of 13. If we learn that we have PII about a child under the age of 13, we will delete that information.
CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. To make you aware of material changes to this policy, we will post the date the policy was last revised at the top of the policy. We encourage you to periodically review this Privacy Policy. Your continued use of BJ’s Optical Sites constitutes your agreement to this Privacy Policy and any updates.
YOUR CALIFORNIA PRIVACY RIGHTS

Members and other customers and visitors who reside in California, and who have provided their PII to BJ’s Optical may request information about our sharing of certain categories of PII with third parties for their direct marketing purposes. Such requests must be submitted to us in writing at the contact address at the bottom of this Privacy Policy.

This request may be made no more than once per calendar year. We reserve the right to not respond to requests submitted other than to the address specified below.
HOW DO I CONTACT BJ’s Optical?

If you have any questions, comments or concerns regarding this Privacy Policy, please contact us in writing at:

BJ’s Optical
Attn: Customer Care
1 Harmon Drive
Glendora, NJ 08029